Best Buy and Walmart Suck!
Submitted by Mojorisin on Thu, 08/13/2009 - 00:51
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The other day I set up my friends wireless for him so he could get online with his xbox 360. After I was done I went home and turned on my own Xbox. I was shocked and angered to see three red lights flashing. This is now my third xbox that has fallen to the red ring of death. After I talked myself out of throwing the damn thing out the window I called and scheduled a repair. I didnt feel like waiting for 3-4 weeks to get my new one, especially since the new madden is coming out Friday, so I went to Walmart. I try to avoid that place when I can but it was late and therefore the only place open (probably the only good thing about Walmart). I purchased the Elite version because I figured I would upgrade to a better system and sell or give away the old one when it is repaired. I noticed that the seal on the first one the clerk pulled out of the case had come undone so I made him get another. The other one also had a broken seal. He told me the weight of the box must have made it come undone. I trusted him and did a quick look over the contents and everything seamed like it was there. When I got home however, I noticed that the two bonus games that were supposed to come with it were not there and the headset was missing. I turned it on and noticed that there was a profile already created and that the SOB had acheivements for the games that were missing. Walmart appearently took this system back, didnt bother to check if everything was there, and put it back on the shelf. If I wanted to buy a USED xbox I would have bought it on Ebay for a USED price. I didnt think that they could even do this shady sh*t. So now I am really pissed, I just had to deal with the rrod and now the one I just paid $430 for is used and missing things that were supposed to be included. I decided I would deal with it tomorrow and somehow went to sleep.
The next day I go to Walmart and get my money back. They didnt want to at first but I told them I didnt want them to have any of my money. I went to Best Buy. BIGGG MISTAKE. I got the last one they had. They assured me that the box hasnt been opened. I took it home and guess what??? IT DIDNT WORK!! The power brick is not supplying power. I take it back up there and they tell me that I can only get my money back in the form of a gift card that is only good in Best Buy stores, or I can wait two weeks for a check to be mailed to me. WHAT KIND OF BULLSH*T ARE THEY TRYING TO PULL AT BEST BUY???? I just gave u $430 cash for a product that is broken.........give it back to me. I could see if they had another one to give me and I didnt want it, but they dont have the same exact product to exchange. I know I could go somewhere right down the road to a different store and get one but you f*ckers wont give me my hard earned money back! *deep breath* I call to the other store in town and they too do not have one. I call another store 90 miles away and the woman tells me that they do have one and that she will put it to the side for me with my name on it. K, this seams like my only option. I get the gift card and make the hour and a half drive to the store. When I get there the woman that I talked to has left for the day and that they do not know what I am talking about. They tell me that they do not have one. They check the system to make sure. Its all I can do not to go completely nuts in that store. I should have made a recording of myself in the car on the way back,
and sent it to best buy headquarters.
So this is where I am now. I have called around to every best buy in the state and surrounding states and none of them have the Xbox 360 Elite. I have a Best Buy gift card with $430 on it and an old xbox 360 that needs to be sent off for repairs. Im going back up there tomorrow to get the one that I returned. I will just have to call M$ and hopefully get them to send me a new power brick. Free of charge I hope. Thanks for listening to my rant. I know it may be childish and that there are other people with bigger problems than this, but it doesnt make it right that these businesses can do this kind of stuff to their customers. I just want what I pay for. If it doesnt work then give me my money back in cash, not a gift card and not in the form of a check that I have to wait half a month to get. I used to like Best Buy. Its a shame.







Comments
Best Buy and Walmart
Customers can be real jerks
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